Frequently Asked Questions
No ! There must be a minimum of 2 bars of signal on the roof of the house where you will use the device. Otherwise , if there is no signal in the outside area or if there is a 1 bar signal , you will not be able to get efficiency since our devices do not produce a signal like a base station . If there is at least 2 bars of signal on the roof, balcony or higher, there will be a signal inside the house or in the area you want the phone to receive.
Our devices do not work as base stations if there is no telephone signal in vineyards and gardens, in short, in open areas. In areas such as villages or hamlets, you cannot put them in the middle of the neighborhood and receive a signal. The devices enable the signal existing outside the home, office or factory to be carried to closed areas where the signal cannot reach.
Telesinyal, telephone signal booster devices have a range of 10*10=100 m2 indoors and 300-500 m2 outdoors. If you are planning to receive a complete signal in a factory or apartment, 8 indoor antennas can be attached to our devices and can distribute signals to the whole building or to a wider area such as a factory. We offer you economical solutions by giving maximum signal strength with minimum number of devices.
The working logic of the Telesinyal phone signal booster devices is as follows: The external antenna is fixed to the area where the phone draws at least two bars on the balcony, on the roof or outside the house, and the Telesinyal device is placed in the area where we want the phone to receive through the cable, and by connecting the internal antenna to the device, it transmits the signal to the area where the indoor antenna is located.
It is absolutely not harmful to the environment or health. Since our devices do not produce radiation, they do not emit radiation. Because the device repeats the signal from the area that the phone receives well to the area that the phone does not receive in the external environment. Our products are CE certified and have passed all inspections in this regard.
In the place where the phone receives the best and the outdoor antenna will be installed, if you download the program called "cellmapper" from your mobile phone with the android operating system, make measurements for an average of 5 minutes and send us a screenshot of the changes in the measurements, we can help you find out which device is compatible for your region.
Yes, it's legal, because our Telesinyal telephone network booster devices are officially imported and sold with a 2-year warranty on an invoiced basis.
Troubled or broken devices are replaced instantly. In addition, if you do not get the efficiency of our Telesinyal device or you are not satisfied, an unconditional refund is taken.
The installation of our Telesinyal phone network booster is extremely simple. We fix the external antenna with the screw to the external environment that the phone attracts best. We tighten the cable connector by hand, and we're done outside. Then, we manually connect the cable of the indoor antenna and the cable from the external antenna to our main device, and we complete the installation process. There is no need to make adjustments like the dish satellite antenna logic, but finding the frequency. Then we plug in the Telesinyal device and the phone will start to pull. Thus, we finish the installation process.
Yes, all Telesinyal devices are compatible with all operators, but when you send the screen image to us by making the measurements you will make on your android phone separately from all operators, we will recommend whichever common band is suitable and all operators will shoot in the area where the phone does not receive, our Telesinyal device will emit the signal. Common frequencies in Turkey are 800-900-1800-2100-2600 MHz.
For phones without VoLTE feature, the LTE band is just the internet band. You will definitely need the 2100 or 900 band for speech.
Our residence and workplace addresses are Gaziantep, Şanlıurfa and Adıyaman. However, upon request, the installation is done for a small installation fee, provided that the road fee is covered throughout Turkey.